For MOD Contracted Customers and ex Annington
What is Project Aquatrine
Project Aquatrine is a large Public Private Partnership whose primary objective is to transfer the maintenance and operation of all MOD water and wastewater assets to a private sector service provider. This ensures compliance with increasingly rigorous environmental legislation, and enables the MOD to further its aim of Making Every Pound Count for Defence, by withdrawing from business which is not core to the Department's aims.
Your Service Provider - Kelda Water
Kelda Water Services (Estates) Limited has signed a contract with the MOD for a 25 year period. From 1st December 2003, Kelda Water Services (Estates) Limited have been responsible for the discharge of all obligations relating to water and waste water services under the MOD Contracted Customer Contracts. Kelda Water Services (Defence) Limited is responsible for the Billing and Collection of amounts due in respect of these obligations.
Kelda Water Services (Defence) Limited changed its name on 1st November 2009 from Brey Services Ltd. Click here to see a copy of the standard letter which was sent to all customers on 4th January 2010.
Billing and Collection
Our responsibilities include:-
- Billing and payment collection for those ex-MOD Service Family quarters that have been sold to private owners and remain connected to a MOD water and/or wastewater service supply.
- Billing and payment collection for all costs associated with water and wastewater services which are consistent with the provisions of the relevant MOD Contracted Customer Contracts.