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Contact Us

Our friendly and helpful staff are only too happy to answer any queries you may have so please find below our contact details. For Billing queries our offices are open Monday to Thursday 8.30am to 5pm, Friday 7am to 3pm.

  General Enquiries:

By phone
0845 1292293


Write to us:

Ancala Water Services
1 Capitol Court
Capitol Park
S75 3TZ

 Directions to Capitol Park

 For directions to our Capitol Park Head Office, click here

 Billing Enquiries:


By phone
01226 737 332

By fax
01274 253 516

Are you a Defence customer and want to speak to one of our customer services team about your account? Or do you have a billing related query or would like to make a payment?  Click here for help